Privacy Policy

Effective Date: 11/19/2024

At United Health Options Agency, your privacy is our priority. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, www.uhoagency.com. By using our services, you agree to the terms of this policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Email address
• Phone number
• Mailing address
• Date of birth
• Income and household size (for ACA/Obamacare eligibility checks)

b. Non-Personal Information

• Browser type
• IP address
• Device information
• Cookies and usage data

2. How We Use Your Information

We use the information we collect to:

1. Provide and improve our services, including ACA/Obamacare plan enrollment.
2. Personalize your user experience.
3. Communicate with you about your inquiries or requests.
4. Process applications and determine eligibility for health insurance plans.
5. Comply with legal obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share it with:

• Authorized Third Parties: Insurance providers and partners to process your applications.
• Service Providers: Vendors who assist in website operations, such as hosting and analytics.
• Legal Authorities: If required by law or to protect our rights.
• Single Message Program:
  "By clicking 'Submit,' you consent to receive a one-time text message from United Health Options Agency. Message and data rates may apply. Reply STOP to cancel or HELP for assistance."
• Recurring Message Program:
  "By checking this box and providing your phone number, you agree to receive recurring text messages from United Health Options Agency. Message frequency may vary. Message and data rates may apply. Reply STOP to cancel or HELP for assistance."

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies help us:

• Analyze website traffic and usage patterns.
• Store your preferences for future visits.
  You can manage cookie settings in your browser, but disabling cookies may affect website functionality.

5. Data Security

We take the security of your information seriously. Our safeguards include:

• Secure Sockets Layer (SSL) encryption for data transmission.
• Access controls to protect sensitive data.
• Regular security assessments and updates.

However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute protection.

6. Your Rights

You have the right to:

1. Access, update, or delete your personal information by contacting us at cs@uhoagency.com.
2. Opt out of marketing communications by clicking "unsubscribe" in emails or contacting us directly.
3. Request details about the data we collect and how it is processed.

7. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites. We encourage you to read their privacy policies.

8. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with information, please contact us to remove it.

9.SMS Data Sharing Clause:
We respect your privacy and are committed to protecting your personal information. Specifically:

• Exclusion of SMS Opt-In Data: All categories of personal information exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties for purposes unrelated to providing you with the services of the text messaging campaign.
• Sharing for Service Provision: We may share your SMS opt-in or consent data with third parties that help us deliver text messages, including platform providers, phone companies, and vendors assisting in the delivery of these services.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

United Health Options Agency
Email: cs@uhoagency.com
Phone: 844-694-0332
Address: 550 Fairway drive #107 Deerfield Beach, FL 33441